Member Privacy & Security

V98 Privacy Policy – Protection
Your Personal Data

We are committed to protecting your personal information to the highest security standards. Learn how v98 manages your data transparently and responsibly.

Updated: 1 July 2026

Why Is Your Data Safe with v98?

Six key pillars that ensure v98 member privacy is always upheld

256-bit SSL Encryption

All data transmitted between your device and V98's servers is protected using 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

KYC Identity Verification

Our KYC (Know Your Customer) process ensures that only verified members can access their accounts. Verification documents are processed securely and are not shared with third parties without your consent.

No Data Sharing Without Consent

Your personal information is never sold or shared with external advertisers. V98 only shares data with payment processing partners who have passed our strict security checks.

Secure Access via App

The v98 mobile app is equipped with two-factor authentication (2FA) and real-time login notifications, ensuring only you can access your account from any device.

Secure Centralised Data Storage

Member data is stored on centralised servers protected by multi-layered firewalls, 24/7 monitoring, and regular security audits conducted by our experienced IT team.

Right to Update & Delete Data

You have the right to request access, correction, or deletion of your personal data at any time. Contact the v98 support team and we will process your request within 7 working days.

Important: By registering and using v98 services, you agree to this Privacy Policy. Please read it carefully before proceeding.

1. Introduction & Scope of This Policy

V98 (website operating under the domain v98.bz) treats member privacy as a non-negotiable priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online gaming platform.

This policy applies to all users who visit or register at v98.bz, including those accessing via a web browser or the official v98 mobile app. If you do not agree with any part of this policy, please discontinue use of our platform.

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be communicated to members via their registered email or in-platform notifications. The latest update date is displayed at the top of this page.

2. Information We Collect

To provide a complete, secure, and responsible service, V98 collects several categories of information from members:

  • Registration Details: Full name, email address, phone number, date of birth, and encrypted password.
  • Identity Verification (KYC): Copies of your national ID, passport, or other identification documents required to comply with anti-money laundering (AML) regulations.
  • Transaction Details: Deposit details, withdrawals, wagering history, and related payment records.
  • Technical Data: IP address, browser type, operating system, cookie data, login session, and in-platform activity records.
  • Communications: Any messages, complaints, or interactions you send to the V98 support team via live chat, email, or other channels.

We only collect information that is strictly necessary for the stated purposes. This data minimisation principle is part of v98's commitment to member privacy.

3. How We Use Your Information

Collected information is used solely for legitimate purposes related to the operation of the V98 platform:

  • Create and manage your member account securely.
  • Process deposit and withdrawal transactions quickly and accurately.
  • Verify member identities to comply with applicable licensing and legal requirements.
  • Prevent fraud, money laundering, and illegal activities.
  • Provide responsive and effective customer support tailored to your needs and preferences.
  • Send promotional information and exclusive offers (subject to your preferences).
  • Enhance the user experience based on analysis of non-identifiable usage data.
  • Comply with legal obligations and regulations applicable to the online gambling industry.

V98 does not use your personal information for purposes beyond the stated scope without first obtaining your consent. We believe transparency is the foundation of trust between the platform and our members.

4. Sharing Information with Third Parties

V98 does not sell members' personal information to any third party. However, in certain situations, we may share your data with:

Third Parties Purpose of Sharing Protection
Payment Processors Verify and process deposit and withdrawal transactions Strict data confidentiality agreements
KYC Provider Identity verification and AML checks PCI-DSS and GDPR Standard Compliance
Regulatory Authority Comply with licensing requirements and official investigations Only when required by law
Cloud Infrastructure Provider Secure data storage and server operations End-to-end encryption active

All third parties we work with have undergone a thorough security evaluation process and are bound by valid data protection agreements.

5. Use of Cookies

V98 uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
  • Performance Cookies: Collect anonymous data on how you use the website to help us improve the user experience.
  • Functional Cookies: Save your preferences such as language, currency, and display settings for a convenient recurring experience.
  • Analytics Cookies: Help us understand aggregate usage patterns without personally identifying any individual.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the v98 platform.

6. Your Rights as a Member

As a V98 member, you have full rights over your personal data. These rights include:

  • Right of Access: You may request a copy of all personal information we hold about you.
  • Right to Rectification: You may request correction of any inaccurate or outdated information held in our records.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to record-keeping obligations required by law.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to Data Portability: You may request that your data be transferred to another platform in a machine-readable format.
  • Right to Withdraw Consent: You may withdraw your consent to consent-based data processing at any time, without affecting the validity of any prior processing.

To exercise any of the above rights, please contact the V98 support team. We will process your request within 7 working days and provide a written response free of charge.

7. Data Retention Period

V98 retains your personal information for as long as your account is active or as long as necessary to provide our services. The following are general guidelines for our data retention periods:

  • Active Account Data: Retained for the duration of your active membership.
  • Transaction Data: Retained for a minimum of 5 years after a transaction occurs, in compliance with licensing and tax requirements.
  • KYC Records: Retained for 5 years after account termination, in accordance with international AML standards.
  • Communication Log: Retained for 2 years for dispute resolution and quality assurance purposes.
  • Technical Data (Server Logs): Retained for 12 months for security and fraud detection purposes.

Once the retention period has ended, your data will be securely deleted or anonymised in accordance with V98's internal procedures.

8. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy, the v98 data protection team is here to assist you:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 7 working days for all written enquiries

We take every privacy-related feedback seriously and are committed to providing clear explanations and appropriate action within the stipulated timeframe.

Privacy Policy Contents

  1. Introduction & Scope
  2. Information Collected
  3. How We Use Your Data
  4. Third-Party Sharing
  5. Cookie Usage
  6. Your Rights as a Member
  7. Data Retention Period
  8. Contact Us

v98 Security Commitment

  • 256-bit SSL Encryption active
  • Two-factor authentication (2FA)
  • 24/7 Security Monitoring
  • Regular security audits
  • AML Standard Compliance
  • GDPR-compliant data protection

Have a Question?

Contact the v98 support team if you need further clarification on our privacy policy.

View FAQ

Join V98 with Full Confidence

Your privacy and security are our responsibility. Register today and enjoy a safe, fair, and exciting online gambling experience with V98.

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