V98 Terms and Conditions – Gaming Platform Terms of Use

1Acceptance of Terms and Conditions

Welcome to v98, an online gaming platform operated under the domain v98.bz. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member", "User", or "You") and v98 ("Platform", "We", "Us").

By accessing, registering for, or using any part of the v98 platform — including the website, mobile app, games, and related services — you hereby confirm that you have read, understood, and agreed to be bound by all terms stated herein.

This agreement should be read together with Privacy Policy and Responsible Gaming Policy us, all of which form part of the overall agreement between you and v98.

2Member Eligibility

To register and use the v98 platform, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 18 years of age or have reached the age of majority under the laws of your country or jurisdiction, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be prohibited by any local law from using online gambling services.
• Identity: The information you provide during registration and throughout your membership must be accurate, complete, and up to date. v98 reserves the right to request identity verification (KYC) at any time.
• One Account: Each individual is only permitted to hold one active account on v98. Holding more than one account is a serious violation of these terms.
• Non-Staff: v98 staff, business partners, and their immediate family members are not eligible to be active members playing with real money.

V98 reserves the right to request proof of identity, age, or residence at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

3Registration and Account Management

The v98 account registration process is designed to be simple and fast, while also ensuring the security of the platform and all its members.

3.1 Registration Information

During registration, you are required to provide your full name, a valid email address, mobile phone number, and any other required information. All information must be genuine and accurate. Registering with false information or using another person's identity is strictly prohibited and may result in legal action.

3.2 Account Security

You are fully responsible for the security of your password and account. v98 strongly recommends using a strong, unique password and enabling two-factor authentication (2FA) available in your account settings. You agree to notify v98 immediately if you suspect any unauthorised access to your account.

3.3 KYC Verification

As part of our commitment to anti-money laundering prevention and player protection, v98 carries out a KYC (Know Your Customer) verification process. You may be asked to submit copies of identification documents, proof of address, and payment method information. Withdrawals will only be fully processed after successful KYC verification.

4Deposits and Withdrawals

V98 provides a range of secure and convenient payment methods for the ease of Malaysian members. All transactions are protected with 256-bit SSL encryption.

4.1 Deposits

Deposits can be made via FPX (direct bank transfer), digital wallets such as Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay, as well as bank transfers to supported Malaysian bank accounts. Deposits are processed instantly in most cases. Minimum and maximum deposit amounts vary by payment method and can be reviewed on the deposit page within your account.

4.2 Withdrawals

Withdrawals are processed within 5 to 15 minutes for members who have completed KYC verification. All withdrawals will be processed using the same payment method as the deposit or the method set in your account. v98 reserves the right to request additional verification before processing withdrawals that exceed certain limits.

4.3 Transaction Limits

Daily, weekly, and monthly deposit and withdrawal limits are set for each account. Members can view and, in some cases, adjust these limits via their account settings. These limits may also be used as responsible gaming management tools upon member request.

5Bonuses, Promotions, and Special Offers

V98 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the specific terms stated in each promotion.

5.1 Wagering Requirements

Every bonus offered by v98 carries wagering requirements that must be met before bonus funds or bonus-related wins can be withdrawn. Wagering requirements, validity periods, and eligible games are clearly stated in the terms of each promotion. Please read the promotion terms carefully before accepting any bonus.

5.2 One Bonus Per Member

Each member is entitled to receive each type of bonus once only unless otherwise stated. v98 reserves the right to withdraw or cancel a bonus if there is evidence that a member has attempted to claim the same bonus multiple times through multiple accounts or different payment methods.

5.3 Bonus Abuse

Any attempt to exploit or abuse the v98 bonus system, including but not limited to creating multiple accounts, coordinating bets, or using automated software, will result in immediate account closure and forfeiture of all associated funds.

6Game Rules and Integrity

All games available on the v98 platform use a Random Number Generator (RNG) that has been certified and audited by internationally recognised independent auditing bodies. This ensures every game outcome is completely random and free from manipulation.

6.1 Game Results

The results of all games on v98 are final and cannot be disputed unless there is clear evidence of a verifiable technical failure. In the event of a technical failure occurring during a game session, v98 reserves the right to void the bets involved and return the funds to the member's account.

6.2 System Failure

V98 is not liable for any losses incurred due to internet connection failures, service disruptions on the player's end, or device malfunctions. It is the member's responsibility to ensure a stable internet connection and properly functioning device while playing.

6.3 Wagering Limits

Each game has minimum and maximum betting limits set by the game provider. These limits are clearly displayed in each game's interface. v98 also reserves the right to set additional betting limits for specific accounts at management's discretion.

7Prohibited Conduct

To ensure a fair and safe experience for all members, the following activities are strictly prohibited on the v98 platform:

• Registration or use of more than one account by the same individual
• Use of automated software, bots, scripts, or any tool that provides an unfair advantage in games
• Any form of collusion or cooperation between players to manipulate game outcomes
• Attempted money laundering through repeated deposits and withdrawals without meaningful gaming activity
• Providing false or misleading information during registration, KYC verification, or in any communication with v98
• Abuse of the bonus system, promotions, or loyalty programme in ways not intended
• Any attempt at hacking, cyber attacks, or technical interference against the v98 platform
• Use of a credit card or payment method that does not belong to you
• Sharing your account with another individual or allowing others to play using your account

Violation of any of the above prohibitions may result in immediate account closure, forfeiture of all account funds, and legal action appropriate to the severity of the violation.

8Account Closure and Suspension

8.1 Voluntary Closure

You may close your v98 account at any time by contacting our support team via live chat or email. Prior to closure, please ensure all remaining funds have been withdrawn. Any funds remaining in the account at the time of closure will be processed in accordance with v98's standard withdrawal procedure.

8.2 Closure by v98

V98 reserves the right to suspend or close any account at any time, with or without prior notice, under the following circumstances:

• Violation of any terms and conditions stated in this document
• Evidence or suspicion of fraudulent activity, money laundering, or other illegal activities
• Failure to complete the KYC verification process within the stipulated timeframe
• Requests from relevant authorities or regulatory bodies
• Abuse of the system or conduct that endangers other members or the platform

8.3 Funds After Closure

In cases where an account is closed due to a terms violation, v98 reserves the right to withhold part or all of the funds in the account, depending on the severity of the breach and any losses incurred by the platform or other members. For voluntary closures or closures for other reasons, valid funds will be returned to the member once the review process is complete.

9Limitation of Liability and Disclaimer

By using the v98 platform, you acknowledge and agree to the following limitations of liability, which form a fundamental condition of this agreement:

• V98 is not liable for any financial losses, loss of profits, or indirect damages arising from the use of the platform, including losses resulting from gaming activity.
• V98 does not guarantee that the platform will operate at all times without interruption, errors, or delays. Scheduled maintenance and updates may cause temporary disruptions.
• Online gaming involves financial risk. You acknowledge that you participate in games at your own risk and that wins are not guaranteed.
• V98 is not liable for any actions or decisions you make based on information available on this platform.

V98's maximum liability to any member under any circumstance shall not exceed the total net deposits made by that member in the 30 days preceding the date the claim arises.

10Privacy and Data Protection

V98 takes the privacy and protection of members' personal data very seriously. The collection, processing, and storage of your personal data are governed by our Privacy Policy us in detail.

In summary, v98 only collects data necessary to provide services, verify identity, process transactions, and comply with legal requirements. Your data will not be sold to third parties for marketing purposes without your explicit consent.

V98 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Stored data is also secured with stringent industry-standard security measures, including multi-layered access controls and continuous monitoring.

You have the right to request access to your personal data, request correction of inaccurate data, and under certain circumstances, request deletion of your data. For privacy-related enquiries, please contact our team at [email protected].

11Responsible Gaming

V98 is fully committed to responsible gaming practices. We believe that online gaming should be a source of fun and entertainment, not a cause of stress or financial hardship.

The v98 platform provides a range of responsible gaming tools accessible directly from your account settings, including:

• Daily, weekly, and monthly deposit limits that you can set yourself
• Loss limits for a selected time period
• Session time limits to control the amount of time spent on the platform
• Self-exclusion feature for a temporary or permanent period
• Access to help resources and counselling for players who need support

If you are concerned about your own gaming habits or those of someone you know, we encourage you to visit the page Responsible Gaming us for more detailed information and support resources.

12Amendments to Terms and Applicable Law

12.1 Right to Amend

V98 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material amendments will be communicated to members via email, in-platform notifications, or website announcements at least 7 days before taking effect, except in urgent circumstances requiring immediate changes.

12.2 Member Responsibilities

It is your responsibility as a member to review these Terms and Conditions periodically. Continued use of the v98 platform after the effective date of any amendment constitutes acceptance of the updated terms. The last updated date is shown at the top of this document.

12.3 Governing Law

This agreement is governed by and interpreted in accordance with applicable law. Any dispute arising from or related to this agreement shall first be resolved through good-faith negotiation between both parties. If a resolution cannot be reached, the dispute will be resolved through binding arbitration.

12.4 Severability

If any provision in these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid and enforceable. All other provisions that are not affected will remain in full force.